Online Ticketing - A whole concept of the new User Experience mixed with a great UI

For the first time an innovative way to buy tickets online

OUR ROLE

We led the UI/UX process of concept and development involving an intensive research of our the business of music. The answer we found: Digital Concert Tickets
Brainstormings, Workshops, User Testing, User research became a new great concept of ticket sales.

VISION

The world of the ticketed concert hasn't been reached for the new User Experience and User interface for so long.
We integrated a new AI recognising the type of concert and providing "Cross-selling" based on taste, purchased and music type.

UI/UI, ONE STRATEGY CALLED CX

We understood after many years of experience that the UI and UX need to be in the same team following the same goals. CX involved all the areas of each company paying attention to each detail focused on the Business Goals understanding sales.

TESTING, TESTING, TESTING

Observations, Insights, Plan research, prepare for sessions, share and analyse findings.
We implemented a new type of user testing. Flows based on testing thinking about our service and other types of business in pieces and then from end to end.

Designed based on Digital Concert Tickets

The real answer of multi-content and responsiveness

THE GOAL

Combine the UX/UI strengths to provide the best CX

The Advantages Of extended Digital Concert Tickets
Digital Concert Tickets can be applied to a variety of contexts, implemented correctly, they can improve the user experience aspect of the app. Above see an example to illustrate why Digital Concert Tickets can be good for UI and UX.

Easy to Digest
Digital Concert Tickets organize information, and users appreciate chunked content because it aids for scannability: it helps avoid walls of text, which can appear intimidating or time-consuming and allows users to dive deep into their interests quicker.

Same as the real Concert Tickets
Similar to the way text paragraphs group sentences into distinct sections. They can gather various pieces of information to form one coherent piece of content.

EXTENDED TICKETSAll the content in one click, staying on the same page.

IMPROVED and FASTER EXPERIENCE with an EXQUISITE UI
Making decisions is easier and faster with the improved Digital Concert Tickets

No worries, we are building your shopping cart based on your preferences in real time, easy!

BUY YOUR TICKET ON THE HOME PAGE

Just...

Go to the home page
Select the type of concert
Filter your search by name or city
Open the Digital Concert Tickets on the same spot
Select Date, and people
Buy your Tickets

Well Done in less than 30 seconds

Live the music!

80

Sketches

88

Wireframes

12

Prototypes